Terms & Conditions

2. Definitions

"We", "Us", "Our"

Refers to Unity Handicrafts.

"User", "You"

Any visitor or customer using the Site.

"Products"

Items listed for sale on the Site (home décor, cookware, etc.).

3. Use of the Site

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of others or restrict their use. You must not attempt to gain unauthorized access to any part of the Site.

4. Orders & Payments

All orders are subject to product availability and acceptance by us. We reserve the right to refuse or cancel any order for any reason, including product out-of-stock or pricing errors.

Pricing

Prices shown on the Site are in Indian Rupees (INR) unless otherwise stated. We make reasonable efforts to display prices accurately but errors can occur. If an error is found, we may cancel your order and notify you.

Payment Methods

We accept payment by the methods displayed at checkout (credit/debit cards, UPI, netbanking, third-party gateways). Payments are processed through secure payment gateways; we do not store full payment card details on our servers.

5. Shipping, Delivery & Returns

Shipping

Shipping times and fees depend on your location and chosen shipping method. Delivery estimates provided are only estimates and not guarantees.

Returns & Refunds

Returns are accepted in accordance with our Returns Policy. To be eligible, items must be returned within the stated return period and in original condition. Refunds will be processed using the original payment method.

6. Product Information

We aim to display accurate product descriptions and images. However, actual product color, size, finish or texture may vary slightly due to lighting, device screens, or handcrafted nature of products. Minor variations do not constitute product defects.

7. Intellectual Property

All content on the Site, including text, images, logos and designs, is owned or licensed by Unity Handicrafts. You may not copy, reproduce, distribute or create derivative works without our written permission.

8. User Reviews & Content

By submitting reviews, photos, or other content, you grant us a non-exclusive, royalty-free, perpetual license to use, modify and display that content across our marketing channels. Do not post content that violates others' rights or applicable laws.

9. Limitation of Liability

To the fullest extent permitted by law, Unity Handicrafts will not be liable for indirect, incidental, special, or consequential damages arising from your use of the Site or purchased products. Our total liability for direct damages is limited to the amount you paid for the product in question.

10. Indemnity

You agree to indemnify and hold us harmless from any claims, losses, liabilities, damages, expenses and costs (including legal fees) arising from your breach of these Terms or your use of the Site.

11. Privacy

We collect and process personal data in accordance with our Privacy Policy. By using the Site, you consent to such processing.

12. Third-Party Links

The Site may include links to third-party websites. We do not control and are not responsible for their content or practices. Links do not imply endorsement.

13. Changes to Terms

We may modify these Terms at any time. Changes will be effective when posted with an updated effective date. Continued use of the Site after changes constitutes acceptance.

14. Governing Law

These Terms are governed by the laws of India. Any dispute will be subject to the exclusive jurisdiction of the competent courts in India.

15. Severability

If any part of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.